Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-weslaco-texas.primarycareaid.com (referred to as “In-home aide Weslaco Texas,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we collect, use, and safeguard information about you when you interact with our website, applications, services, and products.

Scope

This Privacy Policy covers all aspects of our digital presence, including:

Please note that this policy does not extend to third-party websites, applications, or services linked from our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices regarding:

  1. Account Creation and Management: When you create an account with us, we collect and process your name, contact details, and unique identifiers.
  2. Transactions: We securely handle payment information, financial data, and purchase history when you make a transaction through our platform.
  3. Communication: If you choose to receive marketing materials or newsletters from us, we’ll track your communication preferences.
  4. Data from Interactions: We gather various types of data during your use of our services, including mobile device identifiers, location information, feedback responses, and product interactions.
  5. Social Media Integration: If you connect your social media accounts to our services, we may access and store your public profile information.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services:

  • Account Information: This includes your name, user ID, email address, and password hash (for security).
  • Payment Details: Credit or debit card numbers, expiration dates, and billing addresses are securely processed.
  • Financial Records: We may store financial transaction history for accounting and regulatory purposes.
  • Purchase Data: Details about the products or services you’ve purchased, including quantities and prices.
  • Device Identifiers: Unique identifiers from your mobile device (e.g., IP address, advertising ID) for analytics and personalization.
  • Location Data: Information about your geographical location when using our location-based services.
  • Feedback and Reviews: Your comments, ratings, and reviews help us improve, and this data may be linked to your account.
  • Social Media Profiles: We can access and store your public profile information when you connect social media accounts for enhanced user experiences.
  • Product Interactions: Data on the products you view, search for, or purchase assists in personalizing recommendations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our platform:

  • Strictly Necessary Cookies: These are essential for navigating our site and ensuring basic functionality.
  • Preference Cookies: We use these to remember settings you’ve chosen, like language preferences.
  • Analytics Cookies: They help us understand how users interact with our website, providing valuable insights for improvements.

Users can manage their cookie choices through our Cookie Manager, allowing control over non-essential cookies.

Data Retention and Deletion

We follow strict data retention policies:

  • Personal data is retained only for as long as it is necessary for the purpose it was collected or as required by law.
  • Once the purpose has been fulfilled, or when the retention period expires, your data is securely deleted or anonymized to prevent direct identification.

Security Measures

We prioritize the security of your personal data:

  • Encryption: All communication between your device and our servers is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict security standards to process data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights (Data Subject Rights)

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your information is inaccurate or incomplete, you have the right to request its correction.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask us to delete your personal data.
  • Restriction: You may limit our processing of your data under specific conditions.
  • Data Portability: You are entitled to receive your personal data in a structured format or request its transfer to another controller.
  • Object: You have the right to object to certain processing activities, such as direct marketing.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer via the contact details provided in this policy.

Changes to Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us:

We appreciate your trust in our services, and we are dedicated to protecting your privacy throughout your interaction with In-home aide Weslaco Texas.